Student Concerns and Complaints Process
³Ô¹Ï±¬ÁÏ is committed to an educational environment that is free from interference and disruption, and that fosters equity and mutual respect. Most concerns, complaints, grievances, or disciplinary matters should be resolved at the campus/district level.
If you have a concern or grievance, please fill out the and submit it to Raniyah Johnson, Dean of Counseling and Student Equity at raniyahjohnson@peralta.edu.
The following administrative processes are available to individuals who believe that they have concerns, have been treated unfairly, or that their rights have been violated:
Individuals are strongly encouraged to make every attempt to resolve matters through the appropriate administrative processes described above. To initiate concerns and/or complaints, please contact the ³Ô¹Ï±¬ÁÏ Ombudsperson who will assist you in following through the process and procedures to resolve the issue:
Raniyah Johnson
Dean of Counseling and Student Equity
raniyahjohnson@peralta.edu
If a complaint does not fall into one of the categories above, the complaint should be addressed in writing to the President at the following address:
Denise Richardson, Ed.D
2050 Center Street
Berkeley, CA 94704
Matters that are not resolved internally may be processed by using the following agencies in the order described below.
If your complaint does not concern the California Community College’s compliance with academic program quality and accrediting standards, you may contact the California Community College Chancellor’s Office (CCCO) by completing .
Contact the if your complaint is associated with the institution’s compliance with academic program quality and accrediting standards. ACCJC is the agency that accredits the academic programs of the California Community Colleges.